We work directly with independent jewelry designers and studios, primarily based in China. Each piece is handcrafted using carefully sourced materials, including freshwater pearls and natural gemstones.
Yes. We only offer authentic freshwater pearls, sourced from trusted suppliers and hand-selected by certified gemologists. If you need a certificate of authenticity, feel free to contact us.
Yes. Many of our designers offer personalized services including gemstone selection, redesigns, and made-to-order pieces. Contact us to start a custom order consultation.
Most orders ship within 3–5 business days. Standard shipping to the U.S. typically takes 7–12 business days. You’ll receive tracking info once your item is shipped.
Currently, we ship to the U.S., Canada, and select countries. If you’re outside these regions, please reach out and we’ll try to accommodate your order.
We accept returns within 14 days of delivery for unworn items in original condition. Please visit our Return Policy page for full details or contact us to start a return.
Avoid water, perfume, and excessive sunlight. Store your jewelry in a soft cloth pouch. We also include care instructions with every order.
You can reach us at admin@XiangLanStudio.com (admin@xianglanstudio.com)or send us a message through our Contact Page.(https://www.xianglanstudio.com/blank-2-1) We typically respond within 24–48 hours.
